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Privacy policy

Last updated: 21 October 2026

This policy explains what personal information LiGo Solutions Limited collects through this website, why we collect it, how long we keep it, and the choices you have. We keep it short and collect as little as we can.

Who we are

LiGo Solutions Limited is the controller of the personal information described here. Registered company number 16763827. Registered office: 48 King Street, Kings Lynn, PE30 1HE, United Kingdom. You can contact us about this policy at contact@ligosolutions.tech.

What we collect, and why

When you…We collectWhy, and our lawful basis
Send an enquiryYour name, email address, message, and the stage of work you’re interested in (optional)To reply to you and discuss your needs. Legitimate interests, and steps you ask us to take before entering a contract.
Book a callYour name, email address, phone number (optional), time zone, chosen time and any notesTo hold the booking, send confirmations and reminders, and run the call. Steps you ask us to take, and legitimate interests.
Use the siteYour IP address, used briefly to limit repeated requests and prevent abuseTo keep the site and booking system secure. Legitimate interests.

Please don’t put confidential client material, or health or other sensitive details, in enquiry or booking notes. We don’t need them and don’t want to hold them.

Cookies

We don’t use advertising or tracking cookies, and we don’t use third-party trackers, so there is no cookie banner.

How long we keep it

  • Enquiries: 12 months after we last replied.
  • Bookings: 12 months after the booked date.
  • Security and rate-limit records: 30 days.

Who we share it with

We don’t sell your information. We use Amazon Web Services (AWS) to host the site and send email. AWS processes information only on our instructions. Your data is stored in AWS’s Stockholm region, in Sweden.

Your rights

Under UK data protection law you can ask us to access, correct or delete your information, restrict or object to how we use it, or receive a copy of it. Where we rely on consent you can withdraw it at any time. To use any of these rights, email contact@ligosolutions.tech. We will reply within one month.

If you ask us to delete your information, we erase your bookings, enquiries and the records tied to your email address from our live system. We may need to check that the request really comes from you first. Copies held in routine backups are removed when those backups expire, within 30 days. We keep a note that an erasure took place, but not the address or name it concerned.

If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk. We’d appreciate the chance to put things right first.

Changes to this policy

If we change this policy, we’ll update the date at the top of this page.